This policy explains what information Metrik handles, why, and the choices you have. It covers our website, web application, and our iOS and Android mobile apps (together, the “Service”).
Metrik (“Metrik”, “we”, “us” or “our”) provides an end-to-end construction management platform — covering ERP, project, inventory, attendance, fleet and fuel management — delivered through our website, web application and mobile apps for iOS and Android.
Metrik is a business-to-business (B2B) service. It is used by construction companies and other organizations and is not intended for personal, individual consumer use. We are based in Meerut, Uttar Pradesh, India.
Because Metrik is built for organizations, it helps to understand who is responsible for the data within it:
If you are an employee or team member using Metrik through your organization, requests to access, correct or delete your information are usually best directed to your organization’s administrator first. We will support them in responding. This policy describes our own practices; your organization may also have its own privacy policy that applies to you.
We collect only what is needed to provide and operate the Service. This includes:
Information used to set up and manage accounts — such as name, role or designation, employee or staff identifier, phone number, email address, site or project assignment, and login credentials. This is typically provided by your organization rather than collected directly from you.
The day-to-day records your organization manages in Metrik — for example attendance, projects and schedules, inventory and purchases, vehicles, fuel logs, vendors and financial records. This data belongs to your organization.
Where enabled by your organization, our mobile apps collect location (GPS) to support attendance check-in, site geofencing, and showing your position relative to vehicles, assets and sites. Location is accessed only in connection with these features.
Our mobile apps use the camera, with your permission, for features such as face-scan attendance, site monitoring, and capturing photos of fleet or vehicle issues. Images are captured only when you actively use these features.
To keep the Service secure and reliable, we collect basic technical information such as device type, operating system, app version, log and diagnostic data, and crash reports.
We do not collect data for third-party advertising, we do not sell personal information, and we do not track you across other apps or websites.
Our mobile apps request the following device permissions only to deliver specific features. You can grant or revoke each permission at any time in your device settings — though some features may not work without them.
Used for attendance check-in, geofencing of sites, and showing your location relative to vehicles, assets and other sites.
Used for face-scan attendance, site monitoring, and capturing photos of fleet or vehicle issues.
We use the information described above to:
We retain data for as long as your organization’s account is active or as needed to provide the Service, and as instructed by your organization. We may retain certain information for longer where required to comply with legal obligations, resolve disputes or enforce agreements. When an account is closed, we delete or return organization data in line with our agreement with that organization, except where retention is legally required.
We take reasonable technical and organizational measures to protect data, including encryption of data in transit, access controls, and restricting access to personnel who need it. No method of transmission or storage is completely secure, so while we work hard to protect your information, we cannot guarantee absolute security. If you believe your account or data has been compromised, please contact us right away.
Depending on where you live, you may have rights over your personal data — such as the right to access, correct, update or delete it, or to object to or restrict certain processing. India’s Digital Personal Data Protection Act, 2023 and laws such as the EU GDPR may apply depending on your location.
Because most data in Metrik is controlled by your organization, the quickest route is usually to contact your organization’s administrator. You can also reach us directly using the details below, and we will help fulfil your request or route it to the right controller. You can manage device-level permissions (such as location and camera) at any time in your device settings.
Metrik is a workforce and business tool intended for use by organizations and their adult employees and contractors. It is not directed to children, and we do not knowingly collect personal data from anyone under the age of 18. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
Metrik is operated from India, and your data may be stored and processed in India or in other locations where we or our service providers operate. Where data is transferred across borders, we take steps to ensure it remains protected in line with this policy and applicable law.
We may update this Privacy Policy from time to time to reflect changes to the Service or to legal requirements. When we do, we will revise the “Last Updated” date at the top of this page. For material changes, we will provide a more prominent notice where appropriate. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy or how your data is handled, please reach out: